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Policies & Disclaimers


 

RETURN POLICY
If within 10 days you are not satisfied with a recent purchase, you can return the merchandise for a refund less shipping and handling,
However the merchandise must be in re-saleable, and new condition, and is subject to a 20% restocking fee and the product must be shipped to the nearest Solutions Electrical Office.


 
 
DELIVERY POLICY
Once your order has been processed we will give you immediate access to our software downloads, so you can have fast access to our programs. We will email you a User Name and Password. Please use these details in order to access your Solutions Electrical software download, by clicking on the "Downloads" button in the menu. If you don't receive your User Name and Password within 2 business days, then please send us an email.
We will also ship your hardcopy of our software to you on CD, as soon as we have processed your order.
 

 
 
PRIVACY POLICY
We may monitor the traffic, IP address and statistics of those accessing our website at any time that we choose, but we do not sell or give out any information about the visitors to our website pages, to other organisations for any purpose.



COPYRIGHT POLICY
We do not permit the copying or reproduction of any material from this website or our clients websites, without written permission by us. We reserve all rights to our material, unless written permission is sought and granted by our business.



DISCLAIMER
This web site is an information source only. We make every possible effort to provide accurate and up to date information and prices throughout our web site, but no responsibility is accepted for errors or omissions.

We are not responsible or liable for any DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, COMPUTER ISSUES etc), due to the action that you decide to take on the basis of the information in this website or our software or services that we provide. No person should rely or act on information contained in our web site or our software without obtaining professional or additional advice.

We reserve the right to change or alter any information, prices or arrangement contained in this website, at any time, without any prior notice. We also reserve the right to accept and refuse business with any person, business or organisation, at any time, at our own discretion.

Any error or omission that you are aware of can be reported to us by visiting our Contact page.

Please note that all mention of costs and charges will be in the currency displayed clearly on that page of our website, unless otherwise stated.

 

 

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