Which electrical standards are supported?
Our software is fully compliant with AS/NZS 3000.1.1. 2009 & AS/NZS 3000:2008
Is your software compatible with Vista?
Yes.
Does the software perform Arc Flash calculations?
Yes, our software calculates the maximum arcing fault clearing time as well as the arcing fault current.
How do I receive another Licence key if my computer crashes or is reformatted?
Please send an email to sales@cablecalc.com with the registered users name and customer/CD-Rom number for more instructions.
Is your software easy to use!
Yes, typically less than 20 minutes of over the phone tuition is all that's needed to start producing Professional results!
What are the system requirements?
Our software is compatible with Windows 95 up to Windows 7, with a minimum requirement of a PII and 64 mgs of RAM.
How knowledgeable do you need to be to use the program?
Some electrical knowledge is essential, but because of the new smart technology in Installation Design, the program will design in full compliance.
How do I get technical help if I need it?
You can submit a contact request via our website, email or phone. We aim to respond to all queries within 24 hours
Are there any maintenance charges to pay?
No, there are inexpensive care packages which would entitle you to all future upgrades!
Do You offer Technical support?
Yes, all technical support is given by experienced Electrical Engineers
Are there Site licences available for multiple users?
Yes, site licences are available for 2 to 2,000 users on Desktop and Laptop computers, please call 07 5492 1176 from more information
Does the program calculate Cable sizes for really large currents?
Yes, you can calculate Cable sizes up to 10,000 amps or 10 Parallel cores per phase.
Can I input my own Wire/Cable Sizes?
Yes, Cables can be quickly checked for compliance ot for engineering in extra capacity.
I’m in Maintenance can I use it to help me in maintaining an existing installation?
You can easily simulate an existing design for full compliance by simply selecting every Cable size in to Your Installation and test for compliance, You can also add or modify your installation?
What happens if the rules and regulations change?
You will be contacted once the updated version is available
Are there any training classes?
Yes we realise you want maximum benefit from your investment run one day training classes staffed by Professional Engineers,
Please call 07 5492 1176 for more information.
For all other inquiries please drop us an e-mail, we will be happy to help You!.
After your order has been processed you will receive a download link within 12 hours.
A hardcopy can also be supplied.
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